Product design @Microsoft.
Supporting AI admin experiences across the Viva suit of products such as Engage, Goals and Employee Hub
WORK
Creating controls to allow and block certain apps and features
When Copilot joined the Viva Suite of products, IT admins had to find a way to control its usage, along with other features, within their tenant. I designed a system that allows them to selectively enable or disable specific products and features for different users and groups. These designs set the standard for other product teams to follow when implementing their own control mechanisms.
Role
Product Strategy
End-to-end Visual Design + Interaction Design
Consulting to other product teams
Adding multiple channels & auto-connect to Walkie Talkie in Teams
When I joined the team, Walkie Talkie was already a well-established product. However, our research revealed that users desired features to streamline their workflow, such as being automatically connected to a channel upon opening Walkie Talkie. Additionally, they expressed the need to listen to multiple channels simultaneously.
Role
Product Strategy
Research
End-to-end Visual Design + Interaction Design
Looking for a segment of video not captured by AI
Video functionality relied heavily on AI capabilities. It could identify instances like harsh cornering and speeding, prompting appropriate alerts alongside video footage. However, like any intelligent system, there were occasions when certain events didn't prompt alerts, potentially putting customers at risk of prosecution. We designed a solution for users to easily access specific segments of video within the camera's recordings.
Role
Product Strategy
Research
End-to-end Visual Design + Interaction Design
EXPERIENCE
Microsoft
Verizon Connect
User Experience Designer
Game on Media
User Experience Designer
Entrepreneur
Apple
LG Electronics
Product Designer
Senior User Experience Designer
Design QA & Research
Internet, Adobe suite
2021 - NOW
2019 - 2021
2018 - 2019
2016 - 2018
2016 - 2018
FPJ Tech
2013 - 2014
2009 - 2012
Instructor, young explorer
About me
I've been working as a product designer for the past 8 years, creating useful products for real people - now with a special interest in the human-AI relationship. My story with design dates back to a time when flash websites with music were cool (and they were!). Collaborative mindset, I like to look at the bigger picture and consider the broader impacts of my decisions beyond just the product or feature I'm working on.
Top of mind now