Product design @Microsoft.

Supporting AI admin experiences across the Viva suit of products such as Engage, Goals and Employee Hub

WORK

Creating controls to allow and block certain apps and features

When Copilot joined the Viva Suite of products, IT admins had to find a way to control its usage, along with other features, within their tenant. I designed a system that allows them to selectively enable or disable specific products and features for different users and groups. These designs set the standard for other product teams to follow when implementing their own control mechanisms.

Role

Product Strategy
End-to-end Visual Design + Interaction Design
Consulting to other product teams


Adding multiple channels & auto-connect to Walkie Talkie in Teams

When I joined the team, Walkie Talkie was already a well-established product. However, our research revealed that users desired features to streamline their workflow, such as being automatically connected to a channel upon opening Walkie Talkie. Additionally, they expressed the need to listen to multiple channels simultaneously.

Role

Product Strategy
Research
End-to-end Visual Design + Interaction Design


Looking for a segment of video not captured by AI

Video functionality relied heavily on AI capabilities. It could identify instances like harsh cornering and speeding, prompting appropriate alerts alongside video footage. However, like any intelligent system, there were occasions when certain events didn't prompt alerts, potentially putting customers at risk of prosecution. We designed a solution for users to easily access specific segments of video within the camera's recordings.

Role

Product Strategy
Research
End-to-end Visual Design + Interaction Design


EXPERIENCE

Microsoft


Verizon Connect


User Experience Designer

Game on Media



User Experience Designer

Entrepreneur

Apple

LG Electronics

Product Designer

Senior User Experience Designer

Design QA & Research

Internet, Adobe suite

2021 - NOW

2019 - 2021

2018 - 2019

2016 - 2018

2016 - 2018


FPJ Tech

2013 - 2014


2009 - 2012


Instructor, young explorer

About me

I've been working as a product designer for the past 8 years, creating useful products for real people - now with a special interest in the human-AI relationship. My story with design dates back to a time when flash websites with music were cool (and they were!). Collaborative mindset, I like to look at the bigger picture and consider the broader impacts of my decisions beyond just the product or feature I'm working on.

Top of mind now